Hi! I'm a Product Designer based in San Diego with over 20 years of experience. I've had the opportunity to work with start ups on video and streaming music, as well as large FinTech companies like Intuit on search, help, and identity services. Oh and I've also written over 40 patents.
Case Studies
AI-Driven Search
$40 Million saved by designing search improvements for TurboTax in the Intuit-wide help platform
Financial Data Sharing for Couples
Industry-first innovation drives 10 minute process down to 30 seconds in the Turbo app by Intuit
Intuit Help System Redesign
Multi-year redesign of the Intuit Help platform enabled greater customer satisfaction and issue resolution
Patents
Over 40 patents filed as an example of innovation and leadership through Intellectual Property Patents